Refund policy

Policy

All sales final, refunds can be given if a product is received damaged due to shipping and must be reported within a 24 hour window of being received.

To be eligible for a damaged return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase and must include photos of damaged box, 2 photos of the damaged product.  

To start a return, you can contact us at circleSranch.mail@gmail.com. Please note that returned items will need to be sent at the buyers cost.

If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Once item is received, please allow 7-10 business days for a refund to the original payment method.
You can always contact us for any return question at circleSranch.mail@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

 

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at circleSranch.mail@gmail.com.

all sales are final. If product arrives damaged please email photos and invoice so that we may verify purchase. We can offer store credit once item is returned and approved.